The Performance-Driven Warehouse
The Performance-Driven Warehouse is your guide to transforming complex warehouse data into competitive advantage and operational excellence.
From 3PL providers and retail distribution to manufacturing logistics, we feature practical conversations with warehouse operations leaders, technology partners, and data transformation experts who share proven strategies for optimizing labor costs, improving productivity, and building the data foundations necessary for successful automation.
Whether you're consolidating multiple data systems, implementing performance management solutions, or preparing for AI transformation, our expert guests and real-world case studies help you solve warehouse data complexity, streamline operations, and achieve measurable results.
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Cost to Serve: The Hidden Lever Behind Profitable Growth
March 4, 2026 • 21 MIN
In this episode of, Dan Keto continues his conversation with Lora Cecere, Founder of Supply Chain Insights, on why cost-to-serve transparency determines competitive advantage. They break down how SKU- and customer-level activity-based costing exposes hidden margin leakage, aligns sales and operations, and transforms warehouses from cost centers into strategic pricing engines. From product mix complexity to customer benchmarking, this episode challenges leaders to use data discipline, not assumptions, to drive profitability and long-term customer partnerships.
Why Labor Productivity Gains Don’t Translate to Cost-to-Serve Results
February 18, 2026 • 18 MIN
Originally recorded for the Supply Chain Insights podcast, this episode features a conversation between Lora Cecere, founder of Supply Chain Insights, and Dan Keto, Co-Founder and President of Easy Metrics. Together, they explore why most warehouse and distribution operations still struggle with cost-to-serve visibility—and why traditional labor productivity metrics fail to explain true operational performance. The discussion introduces a Warehouse Performance Management perspective on unifying labor, workflow, and operational data to understand unit economics across complex, multi-facility and 3PL environments.
Why Productivity Fails Without Profit Visibility, with Dwight Klappich
February 4, 2026 • 28 MIN
In part 2 of The Performance-Driven Warehouse, Dan Keto continues the conversation with Dwight Klappich, former Gartner Fellow and Principal at DK Advascent, on what separates warehouses that report metrics from those that actually run profitably. The discussion digs into why monetizing labor is non-negotiable, how unified data exposes hidden cost pools traditional KPIs miss, and why leaders must optimize processes before investing in automation. This episode lays out a practical, financially grounded approach to turning operational complexity into measurable advantage.
The Hidden Cost of Fragmented Warehouse Data, with Dwight Klappich
January 21, 2026 • 23 MIN
In this episode of The Performance-Driven Warehouse, host Dan Keto speaks with Dwight Klappich former Gartner Fellow and Principal at DK Advascent, about why warehouses rich in data still struggle to improve performance. They unpack why performance visibility requires more than WMS reporting, how unified data models turn fragmented systems into actionable insight, and the costly mistakes organizations make when attempting to consolidate data across facilities. Through real-world examples, the conversation offers practical guidance for leaders seeking consistent, network-wide operational accountability.
Trailer
January 12, 2026 • < 1 MIN
The Performance-Driven Warehouse is your guide to transforming complex warehouse data into competitive advantage and operational excellence.